Signet · Hold

Held reports wait for a person.

Four rules decide what may never go out unattended. Fail-closed: nothing reaches a patient before a clinician releases it. An unbound source fails closed into a hold — never a sample.

A protocol acknowledgement is not a release. Intake may issue a signed receipt that the record arrived. That receipt confirms custody. It does not authorise delivery, compose a report, or clear a hold.

Cases

Incomplete, invalid, mismatched, or critical

Automation is only trustworthy where it knows when to stop.

  1. Incomplete panelA test the package promised is missing from the result set.
  2. Invalid unit or rangeThe laboratory's unit or reference range does not match the marker's definition. (Distinct from Intake's missing or unusable source range — never derived.)
  3. Mismatched test codeA local code cannot be mapped to a known marker with confidence.
  4. Critical valueA result inside the clinic's critical band. Flagged by the lab; decided by the clinician.

Held cases stay visible in the clock. They are not hidden and they are not auto-released.

Sign-off

A person still sends.

Reports that trip any case wait on the clinician sign-off ladder. Bulk release is safe to repeat: the same release does not create a second report.

Only a report that has passed every hold rule may take the automatic path. A critical value never takes it. Protocol acknowledgement records an action; it does not release the report.

AI-assisted interpretation, smart reports and referral prediction sit in Compose. They reach a patient only after a named clinician releases. Critical never auto.

Signet is not a medical device / SaMD / FDA / CE, and is not clinically validated or clinically approved.

Refusals

What Hold refuses

  • Unattended release of incomplete, invalid, mismatched or critical work
  • An automatic path from critical flag to patient delivery
  • Bulk release that would skip a failed hold rule — bulk release, where enabled for the clinic, remains subject to every hold gate

Lineage

What you can prove later

Each hold has a reason. Each release is receipted. A later review can show why something waited and who released it.

Clinician sign-off sits on a ladder the clinic controls.

Delivery partners: write to the partner team.

Signet · Next · Intake · Trust and residency